LEARN TO SKATE FREQUENTLY ASKED QUESTIONS

What can I expect the first day of class?

Arrive 20-30 minutes early on the first day of class to be sure you are able to check-in your skater, get skates on, and bundled up before class.

All levels will meet their coach off ice on the first class of the session.

Parents are not allowed on the ice or in the hockey boxes during Learn to Skate. We kindly ask parents to sit in the stands during class.

What Group/Level should my skater start in?

All beginning skaters between 3 and 5 years old are placed in the Snowplow Sam Level 1 class.  All beginner skaters ages 6 and older will start in Basic Skills Level 1. Adults are placed in the Adult Basic Group. On the first day our coaches will ensure that skaters are in the level that best suits their skills.

What do I wear? 

Helmets are required for ages 6 and under (a bike, hockey-with or without cage) or ski helmets are fine).

Skaters are encouraged to wear layers, with a sweater or jacket, waterproof pants, gloves, and a helmet. 

As you move through our program and into hockey or figure skating, other attire and equipment may be required. 

What skates should I put my child in? 

If you have a new skater, we recommend figure skates for the first few sessions.  Figure skates help new skaters balance a little more easily when they are first starting out.  If your skater's intention is to play hockey, hockey skates are fine to start in.  

Skates should fit snug, we recommend one size smaller than the shoe size and thin socks or nylons are suggested.

Should I buy or rent skates? RENTAL SKATES ARE INCLUDED WITH LESSONS!

We suggest new skaters take advantage of rental skates for their first session or two.   Once the skater gets more comfortable, we then suggest purchasing a pair of hockey skates or figure skates.  Our coaches have a lot of experience and can point you in the right direction of where to go and skate brand.

What is your refund or make-up policy?

• We DO NOT offer make up days. 

• No Refunds.